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Terms of Service

Effective date: 28 September 2026 · Last updated: 28 September 2026

These Terms govern your use of LabKitPro, a software-as-a-service tool that generates ISO/IEC 17025:2017 best-practice management-system document templates. By using the Service you agree to these Terms.

1. What the Service is

LabKitPro is a document-generation software product. It produces generic, global-baseline templates and worked examples derived from publicly available ISO/IEC 17025:2017 structure and widely used laboratory-management practices. It is not accredited certification, conformity assessment, legal advice, auditing, or consulting services.

2. License & permitted use

3. Prohibited uses

4. Intellectual property

LabKitPro owns the software, the template structures, and the underlying content. You retain ownership of the data you input (your lab profile, audit judgments, calculations) and of the specific completed documents you generate from your own inputs.

5. Disclaimers

Generated documents are generic best-practice drafts based on a global baseline. They are not a substitute for accredited assessment, body-specific requirements, or professional judgement. You are solely responsible for reviewing outputs against your laboratory's scope, your accreditation body's rules, and applicable law before use. The Service is provided "as is" without warranties of any kind.

6. Limitation of liability

To the maximum extent permitted by law, LabKitPro is not liable for any indirect, incidental, or consequential loss arising from use of the Service or reliance on generated documents. Our aggregate liability is limited to the amount you paid for the Service in the 12 months preceding the claim.

7. Billing & cancellation

Paid plans are billed through Dodo Payments (Merchant of Record). See the Refund Policy. You may cancel a subscription at any time; access continues until the end of the paid period.

8. Changes to the Service or Terms

We may update the Service and these Terms. Material changes are announced via the Service or by email. Continued use after changes take effect constitutes acceptance.

9. Governing law

These Terms are governed by the laws of the jurisdiction in which the operator is established, without prejudice to mandatory consumer protections in your country of residence.

10. Contact

support@labkitpro.com